Privacy policy

1.USER INFORMATION

Who is responsible for processing your personal data?

SPB KLAYMAN SL is the CONTROLLER of the personal data of the USER and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data?

In order to maintain a business relationship with the user. The operations planned to carry out the treatment are:

Sending of commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by the RESPONSIBLE and will be related to their products and services, or those of their collaborators or suppliers, with whom they have reached some promotion agreement. In this case, third parties will never have access to personal data.

Conduct market research and statistical analysis.

Submit the online newsletter, about updates, offers and promotions in our activity.

Why can we process your personal data?

Because the treatment is legitimized by Article 6 of the GDPR as follows:

With the consent of the USER: sending commercial communications and the newsletter.

For the legitimate interest of the RESPONSIBLE: carry out market studies, statistical analysis, etc. and process orders, requests, etc. at the request of the USER.

For how long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the treatment or there are legal prescriptions that dictate their custody and when it is no longer necessary, they will be deleted with appropriate security measures to ensure the anonymization of the data or the total destruction of it.

Who do we provide your personal data to?

No personal data will be communicated to third parties, unless it is necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processing agreements required by current privacy regulations.

What are your rights?

The rights that assist the USER are:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data, as well as the right to limit or object to its processing.

Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact information to exercise your rights:

SPB KLAYMAN SL. Avenida de Amsterdam, 6 – 38650 Arona (Santa Cruz De Tenerife). E-mail: admin@klaymanaparthotels.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely accept unequivocally that their data is necessary to attend to their request, by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE party are truthful and is responsible for communicating any changes to them. The RESPONSIBLE party informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. If all the data is not provided, it is not guaranteed that the information and services provided will be fully tailored to their needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the proper information so that they can exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE through SPB KLAYMAN SL. Amsterdam Avenue, 6 – 38650 Arona (Santa Cruz De Tenerife). E-mail: admin@klaymanaparthotels.com